Privacy policy

Information we collect

• Contact and delivery details you give us: name, email, phone number and shipping address.
• Order information: what you bought, order value and delivery status.
• Payment confirmation from our payment partner. We never see or store your full card details.
• Usage data such as pages viewed, device type and approximate location, collected through cookies and analytics.

How we use your information

• To process, pack, ship and track your order.
• To answer your questions over WhatsApp, email or phone.
• To send order updates, and · only if you opt in · offers and new product news.
• To improve the website, our product range and our delivery experience.
• To meet legal, tax and accounting obligations.

Who we share it with

We share only what is necessary with courier partners, payment gateways, our ecommerce platform, and email or messaging tools that help us run the store. These partners may process data on our behalf and are required to keep it secure.

We do not sell your personal data. We may disclose information where the law requires it.

Cookies and analytics

We use cookies to keep your cart, remember preferences and measure how the site is used. You can block cookies in your browser settings, though parts of the store such as cart and checkout may then not work as intended.

How long we keep it

Order and invoice records are kept as long as tax and accounting rules require. Marketing contact details are kept until you unsubscribe. Support conversations are kept for a reasonable period so we can help you with follow-up questions.

How we protect it

The site runs over encrypted HTTPS connections, payments are handled by PCI-compliant gateways, and access to customer data inside the team is limited to people who need it. No system is perfectly secure, but we take these safeguards seriously.

Your choices

• Unsubscribe from marketing email at any time using the link in the footer of any campaign.
• Ask us to correct or delete your personal data by writing to info@snugglecub.in.
• Ask us what data we hold about you and we will respond within a reasonable period.

Children's data

Our products are for babies, but our store is intended for use by adults. We do not knowingly collect personal data directly from children.

Changes and contact

We may update this policy as our store evolves; the date at the top always shows the current version. Questions? Email info@snugglecub.in or call +91 84339 18399.